Privacy policy
Date of entry into force: 18 December 2024
NordPellet.ee (“us”, “we” or “our”) takes your privacy seriously. This Privacy Policy explains how we collect, use and disclose information about you when you visit our website (“Website”) or interact with us.
1. Information collected
We may collect the following information:
1.1. Personal information
Name
E-mail address
Phone number
Shipping and billing address
1.2. Non-personal information
Browser type and version
Operating system
IP address
Website usage data (e.g. pages visited, time spent and clickstream data)
2. How we collect information
We collect information in the following ways:
2.1. Information you provide
when you create an account
When you make purchases
When you create your Account when you register with us
2.2. Automatic collection
Using cookies and similar technologies
Through web server logs when you visit our website
3. How we use your information
We use your information for the following purposes:
Processing and fulfilling orders
Improving our website and services
Responding to enquiries and providing customer support
Providing customer service and support to our customers, helping us to improve our service and provide you with information and updates on our products and services
meeting legal obligations
4. Sharing information
We may share your information:
4.1. with service providers
Payment processors
Courier companies
IT and analytics service providers
4.2. Legal requirements
We may disclose your information if required to do so by law or in response to applicable legal requirements.
4.3. Transfer of business
In the event of a business combination, sale or transfer of assets, your information may be transferred to a new owner.
5. Cookies and tracking technologies
We use cookies to:
Improve website functionality
To improve the functionality of the website
To improve the functionality of the Website and to improve the user experience
To help us improve your experience and improve the use of our website. You can control the way you use your cookies by setting your preferences to optimise your preferences.
6. Data security
We implement appropriate technical and organisational measures to protect your information. However, no system is completely secure and we cannot guarantee the absolute security of your data.
7. Your rights
You have the right to:
Access: Request a copy of the information about you.
Correction: Request the correction of inaccurate or incomplete information..
Erasure: Request the deletion of your information, in accordance with your legal obligations.
Object: Object to the processing of your information for specific purposes.
Data portability: Request a copy of your data in a structured and machine-readable format.
To exercise your rights, please contact us using the contact details below.
8. Links to third parties
Our website may contain links to third party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review their privacy policies.
9. Privacy policy updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
10. Contact
If you have any questions about this privacy policy or our data processing practices, please contact us:
NordPellet.ee
Seebi tn 1-1401, 11316
E-mail: arsen.muradov@nordpellet.ee